Stairway, based in the heart of Ayrshire, Scotland, supplies a wide range of containerised trees and shrubs grown exclusively in the Superoots Air-Pot.
StairwayStairway is committed to your total satisfaction. If you have any suggestions or comments please e-mail us at email@example.com
Stairway is entitled to refuse any order placed by you.
On order acceptance, we will send you a confirmatory e-mail.
We will not disclose your e-mail address or any other details to a third party. (Other than those required to be provided to the courier for delivery)
You undertake that all details supplied by you are correct for the purpose of ordering and that the credit card you are using is your own.
We do our utmost to ensure that the information on this website is accurate. However we cannot guarantee this. Stairway does not accept liability for any errors and omissions and we reserve the right to change products, descriptions and prices from time to time. However, we will ensure speedy correction of any errors and/or omissions after being notified of them. Stairway will only be liable for direct loss up to a maximum total of the product purchased in respect of any claim.
Shipping and Handling:
Within the United Kingdom, orders are normally sent by a next day delivery service dependent upon size and weight.
We normally dispatch your order within 3 days of receipt between Mondays and Thursdays and in the UK orders should be received within 48 hours of dispatch. Christmas gift orders are dispatched around the 15th of December to arrive in good time. Should you require a specific delivery date please let us know.
Credit Card Security:
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction. You have the right to return goods within 7 days of receipt, free of charge and without explanation for a full refund.
Stairway do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item and your address should you wish to order again.
If you need to reach us, please e-mail us on firstname.lastname@example.org
Or phone : 01292 590368
Or Post: Stairway, Stair House Farm, Stair, Ayrshire, KA5 5HW